Feedback that kills productivity

Feedback that kills productivity

I received a text and from the message I knew she was fed up. My VP must dislike me because no matter what I and my team accomplish it’s never good enough. At each update she just blasts us and says it’s not enough. I thought my job was to make operations happy and...
Using Trust As The Fuel for Inclusion

Using Trust As The Fuel for Inclusion

For many companies, succession planning involves rotational assignments. High potential candidates move from role to role gaining exposure and experience across the business. The assignments are used as a way to test and evaluate performance and the aptitude for...
We Kill Leaders…

We Kill Leaders…

If your business is down- blame the boss? HR pros talk a lot about employee engagement and alignment. Management talks about revenue growth, market share, profitability and customer satisfaction.  Just from these two sentences you can see these are two ships passing...
OMG! Coaching Doesn’t Work?

OMG! Coaching Doesn’t Work?

Are you shocked I said it!  Well, think how I felt when I got a call from an operations director and her opening statement was “Coaching doesn’t work!  I’ve tried coaching my ops manager for six weeks and her performance still hasn’t improved.”  We continued to talk...
A Plus Perfection

A Plus Perfection

Gosh! Can you believe it?  It’s August and that means we’re nearly three quarters of the way through 2016.  So how are you doing on those business goals? When I was the head of HR, it was a strategic imperative to hire people with A- personalities. You know them. ...